Frequently asked questions

General

What’s the sign up and onboarding process like?

After signing up, you’ll verify your email then onboard by adding your current job and posting your first work achievement – it’s super easy and takes less than 2 minutes!

What’s an achievement?

We make it easy to share what you know through the context of a work achievement and its associated skills. We believe skills are the building blocks of your work knowledge.

Why should I join Talentsky?

Careers are changing faster than ever. Talentsky helps people understand the skills needed to connect to the future. Plus, it's super cool!

Mentors

Can I become a Skill Mentor?

Absolutely! Anyone with a complete profile and five rated achievements can become a Skill Mentor to help, guide, and inspire others to learn the skills needed for success in your career.

What’s the Mentor onboarding process like?

Once you sign up and verify your email, you’ll follow the steps to become a Mentor that can be found in your profile, Mentor page, and Home feed. The prompts are clear and very simple to complete.

How can followers compare their skills to mine?

Followers, just like you, can start comparing themselves once their work achievements have been rated by two or more colleagues. Ratings allow followers and Mentors to compare themselves to one another.

Will it take long for me to compare my skills to Mentors?

Nope! Once an achievement has been rated by two or more colleagues, you can start comparing your skills to Skill Mentors. We’ll handle the rest by suggesting Mentors you best match to. Just be sure to invite 2+ colleagues on every achievement to validate your work.

How does the Mentorship exactly work?

We’ve made it extremely easy for people to (indirectly) Mentor others. We do this by leveraging the skill data Mentors share via achievement posts. In doing so, people are able to compare themselves to Mentors at a skill rating level and see their gaps.

Premium License

What is Premium?

Being a Skill Mentor is free with the exception of Analytics and Pipeline, which provide the Mentor the ability to see the skill matching rankings of their followers and demographics of their followers, such as where they work, what’s their role, and where they’re located.

How much does it cost?

For $49.95 per year, or your employer can buy licenses which you can easily claim in one-click.

Can I upgrade to premium at any time?

Yes, you can easily upgrade to Skill Mentor Premium whenever you want to access premium features. Visit Subscription & Payment in Profile Settings or click any “upgrade” button from your page.

It’s easy to go Premium, right?

Yes! After securely processing the payment, your Skill Mentor page will automatically become Premium. Analytics and Pipeline data will be visible.

What payment methods do you accept?

All major cards accepted, such as Visa, Mastercard, Discover, and American Express.

What happens at the end of my subscription?

Your card on file will automatically be billed at the renewal date unless it fails to process or if you cancel your subscription before the renewal date. You will be notified 48 hours before the renewal.

How do I cancel my subscription?

Simply go to your Profile and click the Settings button. Next, click Subscription & Payment in the left menu and under the Cancellation section, click the link to cancel followed by “End subscription”.

What happens after I cancel?

You will lose access to your Skill Mentor Premium page Analytics and Pipeline data at the end of your subscription term.

Can I renew after I cancel?

Yes! You can reactivate your subscription at any time to see Analytics and Pipeline.

Workshops

When will Workshops be available?

Q'1 2022. As only Mentors can instruct Workshops, you can get ahead of the game by becoming a Mentor now.

What are Workshops?

There are a lot of learning videos out there. Talentsky Workshops are live instructors that teach you their skills on Zoom. It's very cool!

What’s the benefit of taking a Workshop?

Complete a live session then post the Workshop Achievement and get credit for your new skills on your profile. Can't do that with a video!

Do I need a Talentsky account to attend?

Yes, and we made it easy to create a profile and post your first achievement. Workshops are based upon your skill strength so the more you post the better!

Are Workshops pre-recorded or live?

Workshops are live and taught by real people that have the skills you need to learn. After the live session, you will have access to the session recording.

How do I get my boss to pay for this?

Many employers reimburse employees for taking courses to learn new skills. You need to check with your company to learn about their policy.